Terms

Last Updated: Jan 2026

These Terms of Service (“Terms”) govern access to and use of the Livelytics.ai platform, including software, analytics tools, dashboards, APIs, data integrations, and related services (collectively the “Services”).

By accessing or using Livelytics.ai, you agree to these Terms. If you do not agree, you may not use the Services.

1. Company Information

Livelytics.ai is an AI-powered analytics platform designed to help restaurants, retail businesses, and enterprise organizations analyze operational data, identify insights, and optimize performance.

Operated by:
Livelytics.ai
10701 Corporate Dr, Ste 150, Stafford, TX 77477
operations@livelytics.ai

2. Eligibility

You represent and warrant that:

Enterprise customers represent that the person signing the agreement has authority to act on behalf of the organization.

3. Services Provided

Livelytics.ai provides enterprise data analytics and AI-powered insights including:

Features may evolve over time. Livelytics.ai reserves the right to improve or modify the platform to maintain performance and innovation.

4. Customer Accounts

To access the Services, customers must create an account.

Customers are responsible for:

You agree to notify Livelytics.ai immediately of any unauthorized access.

5. Acceptable Use Policy

You agree not to:

Livelytics.ai may suspend accounts that violate acceptable use.

6. Customer Data Ownership

Customers retain ownership of all data uploaded or connected to the platform, including:

Livelytics.ai processes this data solely to provide analytics services.

Livelytics.ai may use aggregated and anonymized data for:

Such data will never identify individual businesses.

7. AI and Analytics Disclaimer

Livelytics.ai provides insights generated by machine learning and artificial intelligence models. These insights are designed to assist operational decision-making.

However:

Customers should use professional judgment when acting on insights.

8. Subscription & Payment Terms

Livelytics.ai is offered on a subscription-based SaaS model.

Billing may occur:

Fees may be based on:

Subscriptions renew automatically unless cancelled prior to renewal.

9. Payment Processing

Payments may be processed through secure third-party providers including:

All payments are processed through PCI-DSS compliant payment infrastructure.
Livelytics.ai does not store full credit card numbers on its servers.

10. Platform Availability

Livelytics.ai targets 95.5% platform uptime excluding:

We may perform maintenance to maintain system security and reliability.

11. Security and SOC 2 Alignment

Livelytics.ai follows security practices aligned with SOC 2 Type II Trust Service Principles, including:

These measures are designed to protect the confidentiality, integrity, and availability of customer data.

12. Third-Party Integrations

The platform may integrate with systems including:

Livelytics.ai is not responsible for outages or policy changes of third-party providers.

13. Intellectual Property

All intellectual property related to the platform including:

is owned by Livelytics.ai. Customers are granted a limited license to use the platform during their subscription period.

14. Confidentiality

Both parties agree to protect confidential information including:

Confidential information may not be disclosed without consent.

15. Limitation of Liability

To the fullest extent permitted by law, Livelytics.ai shall not be liable for:

Total liability shall not exceed fees paid during the previous 12 months.

16. Indemnification

Customers agree to indemnify Livelytics.ai against claims arising from:

17. Termination

Either party may terminate services:

Upon termination, access to the platform may be revoked.

18. Governing Law

These Terms are governed by the laws of the State of Texas, United States.